the fine print, kept clear
Privacy Policy
Last reviewed: this season.
This note explains what the venue does with the handful of details you leave when you book a station or send us a question. We keep it as clear as fresh glass, because we keep very little to begin with. You give us what a booking needs, nothing deeper, and we treat those details the way we'd want our own looked after.
What we collect
When you fill in the booking form you share a name, an email, a date and your choice of spot and tide — showcase row or inner rows, day, evening or deep night. That is the whole catch. We ask for an email so we can confirm the seat and reach you if the floor plan shifts, never to build a profile of anyone swimming by.
Why we hold it
Those details let us hold your station, confirm the reservation and sort out anything that comes up around your visit. We don't sell them, rent them, or hand them to advertisers. Bookings stay only as long as they're useful for running the room, then they're cleared out and gone with the tide.
Who sees it
The front desk reads your booking so they can seat you at the glass or in the quiet of the inner rows. Nobody outside the venue sees your details unless the law genuinely requires it. We don't run third-party trackers or advertising pixels on this site, so no outside company is watching your visit through the window.
Cookies
This site uses cookies sparingly. The one that matters is a small note we save in your browser to remember whether you accepted cookies or chose essential only — that is what stops the banner surfacing on every visit. Essential storage simply keeps the page working; it isn't shared and it doesn't follow you elsewhere on the web.
You can clear these any time through your browser settings. Doing so just brings the consent banner back the next time you swim in. There are no advertising or cross-site cookies to opt out of here, because we never set any in the first place.
Your say
Want to know what we hold on a booking, or want it deleted? Ask at the front desk or reply to a confirmation email and we'll sort it. This is a small room behind one panoramic window — a request like that reaches a real person at the glass, not a queue somewhere out at sea.